For users of SaaS applications, diversity can be daunting. Every useful new tool introduces requisite workflow complexity: another portal interface, another login, another learning curve.
As service providers, we necessarily focus on our own set of products. But to provide the best customer experience possible, we also need to work together. We need to consider how our tool sets fit into the bigger picture of our customers' business processes.
A lot of our customers are already using New Relic's performance management solution today. Thus, I am glad to announce that Instart Logic is now a New Relic platform partner. Thanks to New Relic’s flexible open API architecture, joint users of New Relic and Instart Logic can enjoy a little extra convenience, and we are excited that Instart Logic is the first application delivery vendor in the New Relic portal.
Instart Logic dashboard data can now be easily added to New Relic with a SaaS plugin. There is no installation required. Data collected by Instart Logic is pushed periodically to New Relic, where it is rendered for consumption alongside all other New Relic data sources — all in the same New Relic portal you are using already.
Instart Logic is committed to exceptional customer support. We believe in our products, and we know they are part of something bigger. Our recently launched partnership initiative is intended to ensure that we consider our customers' needs from their perspective, and that we're able to create customer value across the entire ecosystem in which we operate. We've been working hard to make this happen and more announcements are on the way.
As a New Relic platform partner, all Instart Logic customers are eligible for a complimentary New Relic Standard account for the lifetime of their services. You can sign up at http://newrelic.com/instartlogic.